Consumer Protection Act, 1986 is most unused Act in India. Indians are hardly aware of their rights as a consumer. Very few of us, who fight for their consumer rights, are commendable. Because more than their small victories they set a precedent that others can follow. Sometimes, their cases lead to a landmark court judgment that benefit entire society at large.
Lt. Col. Rajesh Yadav is one such crusader, an Army man, who despite his busy schedule fought a case against ICICI bank for unfairly billing him on a debit card that he never received.
Lt. Col. Rajesh shared his experiences with ICICI, consumer court, lawyers and more in a candid interview. This interview is an eye opener for all the bank consumers.
Read his complete interview here.